Chapter 306 -0290: Shut Out
During the Chinese New Year, the population in G City declines, the volume of vehicles on the road decreases, construction sites and factories shut down, naturally reducing various accidents.
The volume of surgeries in the trauma orthopedics department exploded before the Chinese New Year, but ever since New Year’s Eve, it has gradually started to decrease, entering a slack period.
This allowed the doctors and nurses from the comprehensive orthopedics department to enjoy a worry-free vacation. They no longer had to assist the trauma orthopedics department, which was very rare. Everyone was able to have a real break during the Chinese New Year.
Yang Ping was going overseas for medical consultation on the sixth day of the Chinese New Year. Xiao Su helped him pack his luggage, using a travel case. Taking into account the climate of Southeast Asia, she packed several sets of clothes, as well as essential travel items such as an electric razor, neatly filling up the travel case. She also painstakingly made a layout card for the travel case. The card listed the items in the travel case and their locations, so Yang Ping could easily find items he wanted without having to rummage through his luggage.
Since Xiao Su had often followed her parents abroad for vacations since she was little, she was very familiar with Singapore, Malaysia, and Thailand, and wished she could accompany Yang Ping. However, under special circumstances, she had to stay at home to keep Yang Ping’s parents company, allowing him to go on his overseas medical consultation with peace of mind.
The girl was meticulous. Even though the plane ticket was booked by Anning Insurance, Xiao Su still wanted to review it. Only after confirming that it was not a Malaysian Airlines flight, but a Southern Airlines flight directly to Kuala Lumpur, did she feel at ease.
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Dean Xia and Director Han repeatedly reminded him over a phone call to be cautious. Because Anning Insurance was in charge of Yang Ping’s trip, and Director Zhu was accompanying him all the way, Dean Xia and Director Han were somewhat at ease and did not arrange for additional escorts.
Su Nanchen also got wind of Yang Ping’s overseas consultation trip. He planned on asking his classmate in the Singapore Central Hospital, Tong Zhenyu, to receive Yang Ping in Malaysia, but was tactfully rejected by Yang Ping.
The entire itinerary was tight. After an approximately four-hour flight to Kuala Lumpur, he would rest for a night and join the consultation at Yingge Hospital in Kuala Lumpur the next day at nine o’clock. The entire schedule was arranged by Anning Insurance, and Yang Ping didn’t have time to meet other people. Moreover, everyone had break plans during the Spring Festival, so it was not nice to bother others.
Mother Yang was very worried: “I heard that there are many mosquitoes there, as big as dragonflies, and dengue fever is often reported. You’ll need to take precautions.”
Since rural areas often run anti-mosquito campaigns, Mother Yang was quite knowledgeable about infectious diseases such as dengue fever.
“We are not going to a primeval forest, there are very few mosquitoes in cities, and even fewer now in winter,” said Father Yang, who was not as worried.
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“I’ll be back in a few days, and Xiao Su will keep you company,” said Yang Ping to reassure his parents.
“Give us a call when you arrive, and keep in touch on WeChat. Your parents and I will be at home, so don’t worry,” instructed Xiao Su, speaking sincerely.
She had inadvertently blurted out, and Xiao Su blushed deeply. Mother Yang hugged her adorable daughter-in-law: “If there’s anything, discuss it with Xiao Su over WeChat. She’s more thoughtful than you.”
“Yes, keep in touch at all times. We will be at home, don’t worry,” said Father Yang, agreeing with his wife. Women are sensitive, which can complement male traits to a certain extent.
Director Zhu had put a lot of thought into the trip’s schedule. The airplane ticket he booked was a direct flight to Kuala Lumpur International Airport on Southern Airlines’ first-class cabin. Anning Insurance’s Southeast Asia Company assigned a team to manage Yang Ping’s activities in Kuala Lumpur.
Anning Insurance’s Southeast Asia Company is based in Singapore, with a branch office in Kuala Lumpur. The team responsible for receiving Yang Ping included several personnel specifically transferred from the Singapore company, who had already arrived in Kuala Lumpur in advance.
On the sixth day, they set off early in the morning and arrived at Kuala Lumpur International Airport at noon.
The pick-up personnel smoothly received Yang Ping and Director Zhu, and arranged for both of them to stay at a hotel near Yingge Hospital.
After settling down at the hotel, Yang Ping immediately reported his status to Xiao Su, his parents, Director Han, and Dean Xia.
Chinese New Year, the biggest festival for Chinese people, was also celebrated in Kuala Lumpur. One could see the festive atmosphere everywhere, with dragon lion dances, couplets, and large red lanterns.
Contrary to our beliefs, Malaysia’s medical security level is among the world’s top ranks, whether in terms of the quality of doctors or the medical security system, both of which are excellent.
Yingge Hospital is a hospital under the Pankor Group, which is Asia’s largest private hospital group. Pankor Group has seventeen hospitals worldwide, and their boss is a Chinese man, Mr. Chen Shilong, who is also a doctor.
Director Zhu accompanied Yang Ping all day. They had lunch together, toured Yingge Hospital in the afternoon, and during dinner, they were joined by some Chinese physicians and employees of Anning Insurance.
Although Yang Ping had only interacted with Director Zhu for a short while, he could not help but be impressed by his mature and steady demeanor, his unwavering character, his genial manner, and his careful and comprehensive analysis of issues. He had insights that were uniquely his own.
No wonder, despite having been forced to leave the medical profession, he could thrive in a completely new industry – insurance – and achieve accomplishments that few could match.
After resting for one night, on the second day, at about half past eight in the morning…
Director Zhu took Yang Ping to a rest area next to the Yingge Hospital meeting room to collect their conference passes for the consultation meeting.
However, to their surprise, Yang Ping and Director Zhu, the representative of Anning Insurance, were not on the list of consultation experts. Their conference passes were also missing.
This left Director Zhu quite bewildered. Was this an oversight on Yingge Hospital’s part? Or did they intentionally exclude them?
Showing the invitation letter from Yingge Hospital, the Hospital staff double-checked it and confirmed there were no errors. But why weren’t their names on the list?
Case consultations are highly confidential matters. Especially at a high-end private hospital like Yingge, if someone’s name isn’t on the invitation list, they absolutely cannot be admitted.
As the time approached nine o’clock, invited experts from the United Kingdom, Japan and Germany began entering the meeting room one by one under the accompaniment of their attendants.
The oversight wasn’t intentional. Mr. Guo Jingyao had purchased over a dozen high-end insurance policies, all from internationally renowned insurance companies. While Anning Insurance is a giant in China, it has little popularity internationally and the hospital staff simply overlooked their representatives and experts when arranging seats.
Feeling embarrassed, Director Zhu immediately instructed Yang Ping to rest on the spot and began contacting his colleagues at the Southeast Asia Company to inquire about the rationale.
“It’s alright, there’s no problem waiting a bit more!” Yang Ping reassured Director Zhu.
After some negotiation, the hospital finally responded explaining that Mr. Guo’s family had arranged this and the hospital had provided a list of attendees for them to verify.
Upon perusing the list, the family retained the representatives and experts of several major international companies but crossed off the representatives and experts of Anning Insurance, citing a reduction of unnecessary personnel.
What a joke, what do they mean by ‘unnecessary personnel’?
On the phone, Director Zhu sternly told the representative from Yingge Hospital: “Mr. Guo’s medical condition is complicated. You’ve already sought consultations from multiple batches of experts and yet remain clueless. Now I have invited an exceptionally skilled and experienced doctor from China, a doctor who has handled similar cases before, but you arbitrarily remove his name. I demand a reasonable explanation. Otherwise, I have cause to suspect that there are hidden internal dealings, and that the consultation meeting has been manipulated by unknown forces. We have come all the way from China without any prior notification, only to have our entry denied. This violates both protocol and convention, and is extremely crude and disrespectful. I will definitely hold you accountable after this–”
The administrative staff at Yingge Hospital, having heard Director Zhu’s tone, quickly became aware of the gravity of their mistake. An internal plot? That’s a blame they couldn’t bear.
Consultation matters are typically organized by the hospital, and although the patient’s family can make suggestions, they don’t have the final decision. The hospital can invite additional experts depending on the specifics of the medical condition.
Soon, the secretary from the administrative department appeared outside the meeting room to communicate face to face with Director Zhu: “Sir, I am Li, the liaison from Yingge Hospital’s Administrative Department responsible for this consultation meeting. We will ask both Dr. Lin Mingyuan, the chief medical officer in charge of the consultation meeting, and the patient’s family for their approval. If either party agrees, you can participate in the consultation meeting. If both parties disagree, I’m sorry, but there is nothing we can do.”
Members of the administrative department knew how to handle such situations—it was all about adhering to the procedure.
Director Zhu handed her the invitation letter: “Miss Li, we could walk away from this whole affair, and then your patient, Mr. Guo Jingyao, will remain bedridden forever. It’s not we who need your consultation meeting, but your patient who needs us. Frankly, this case has surpassed the capabilities of your hospital and any other experts you’ve invited. I am merely fulfilling the insurance company’s obligations by seeking the best medical resources for our clients. But when I painstakingly find the best doctor, you brusquely exclude him from the meeting—”
“I am sorry, truly sorry!” Miss Li was even more convinced that this wasn’t as simple as it seemed.
These two Chinese men in front of her were no ordinary people and letting them go could potentially lead to grave consequences.