Chapter 237: Our Service Is Terrible, I Know
Translator: Nyoi-Bo Studio Editor: Nyoi-Bo Studio
“President Lin, you really don’t have to highlight your uniqueness. I’ve been in the industry for so many years and have served five or six car companies. Everyone uses the same method. I know you want to make good sales, but there are some things that you shouldn’t be too naive about.”
“Alright, from now on, you’re on vacation.” Lin Wanli immediately informed the other party, “You’ve been in the industry for so many years, serving five or six car companies, but you’re only in your current position. There’s either a problem with your ability, attitude, or both. Are you really not reflecting on yourself?”
The other party was so angry that he threw the documents and left the office. “Those who still think that I’m naive, come out and try to take a few steps.” Lin Wanli said calmly to the other higher-ups.
If Lin Wanli had not just uprooted the Zhou Group, perhaps someone would have dared to challenge her. But now, they only wanted to protect themselves.
“Before I get off work this afternoon, I want to see the relevant documents and the test report that is truthful and without any exaggeration.”
Everyone left the office, but they did not dare to say anything about Lin Wanli.
The secretary felt that something was wrong. She reminded Lin Wanli, “President Lin, if you offend the higher-ups like this, I’m afraid it won’t be easy for you to carry out your work.”
“Rely on them? I’m afraid I don’t have to work anymore.” Lin Wanli looked at the back view at the corner and revealed a mocking smile.
“Yan Qiu, investigate the real demands of the person involved, check whether the inspection report in his hand is authoritative, and I want a list of all the names of everyone involved from the time the car was sold to the after-sales service.”
“Yes, President Lin.”
Everyone thought that Yan Qiu was just Lin Wanli’s bodyguard, but in fact, she could do a lot of good work. Lin Wanli’s secret investigations would basically be handed over to her. She could always bring Lin Wanli endless surprises.
At this time, if it was another car company, the public relations document would probably have been out. However, Lin Wanli did not have any reaction.
She seemed to think that the situation was not serious enough. She used her blogging account to add fuel to the fire of consumer rights protection. With the situation spiraling out of hand, the AFF incident went viral on foreign websites.
Dean was a little worried and called Lin Wanli, Wanli, is this situation a challenge? Why did things escalate?”
“In this branch office, if we do not treat the root cause, nothing will work.” Lin Wanli replied casually.
“I’m just afraid that you won’t be able to handle the situation in the end.”
“Don’t worry, everything is under control.” Lin Wanli confidently comforted the anxious Dean.
“I’m just reminding you that the inspector sent by headquarters should be there soon.”
“It doesn’t matter.” Lin Wanli did not care at all.
“Alright then, take care of yourself.”
Lin Wanli hung up on Dean and looked at the anxious atmosphere outside the office. Lin Wanli did not quite understand. AFF’s Asia branch always had a bad reputation. Why would someone care about being scolded and having a good reputation?
In the evening, the relevant staff handed in a seemingly comprehensive report, but in fact, all departments were shirking their responsibilities.
Lin Wanli held it in her hand and threw it into the trash can in front of the staff of the various departments.
Everyone’s expression was gloomy. After all, they had rushed to hand over the item, but Lin Wanli did not even flip through it. This was too disrespectful.
“You’re not convinced, right?” Lin Wanli raised her head and looked at the few of them. She pushed the report that Yan Qiu had handed over on the desk. “My assistant went to investigate the entire process this afternoon. During this period, I didn’t see your people doing the corresponding investigation work. Therefore, you should know how much you fabricated in this report.”
The expressions of the few of them instantly changed from unconvinced to guilty.
“I’ll give you one more chance. If you come up with something to fool me again and send it to me, I’ll be angry.”
A few of them were flustered. They did not understand why a girl in her early twenties would have such a strong sense of oppression.
“Sorry President Lin. We’ll do it again.”
“No need. I just wanted to see your attitude. I got the answer. You can get off work.” After saying that, Lin Wanli continued to bury herself in her work.
However, those few people were so nervous that their hearts seemed to have run to their throats.
It turned out that she did not need an internal investigation at all. She was just testing everyone’s working methods.
Fooling her would not work on her.
Everyone knew that they could not beat Lin Wanli. When they left the office, they were convinced and did not dare to complain anymore. They were even a little afraid because they were used to being wily. Every department used to cover for each other.
But at this moment, they were invisible in front of Lin Wanli.
It was too terrifying…
Lin Wanli watched as the group of people left the office. Then, she took the investigation report that Yan Qiu had given her. She stood up from her office chair and instructed her secretary. “Let’s go and visit the person involved.” “But President Lin, aren’t you getting off work?”
“Seven o’clock is the best time to watch the show.” There should be quite a number of passers-by during the rush hour after work.
Yan Qiu drove Lin Wanli to the 4S shop. It was a lively time at the entrance because there were media outlets and internet celebrities poking their heads around.
That child had already been pushed to the peak of public opinion.
After Lin Wanli got out of the car, she brought along Yan Qiu and her secretary and walked toward the young man. Then, she heard the exclamations of the people around her.
“Look, Lin Wanli is here!”
“The scheming Lin Wanli is here. Hurry up and broadcast.”
“Let’s see what Lin Wanli is up to.”
The young university student holding the banner looked at Lin Wanli and asked, “Are you the person in charge?”
“I am the person in charge.” Lin Wanli replied with a smile.
“Your car…”
“There is no problem with our car.”
“But our service is terrible, I know.” Lin Wanli responded to the young man’s sneer.
The other party was shocked because he did not expect Lin Wanli to admit it so frankly.
“Since you know your service is terrible, why did you put it on hold for a day?”
“The investigation will take time, and… Before the outcome is out, I believe you won’t be willing to accept any words of comfort from us.” Lin Wanli explained, “That’s why I gave each other some time. I’ve instructed our front desk to prepare tea and snacks for you, as well as ice and coffee. I wonder if Mr. Gong’s anger has subsided a little.”
“What’s the point of doing all this superficial work? No one can solve practical problems with me.”
“Didn’t I come to solve it? Do you want to go back and rest today, take a shower and sleep, then come back tomorrow to discuss and resolve it, or do you want to make your request now?” Lin Wanli spoke softly the entire time, but her attitude was not to the extent of flattery.
With just a few words, she went straight to the point..
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